We ship within 2 business days from warehouses in Canada, the United States, the United Kingdom and the Netherlands. In those regions the price at checkout is the price you pay — duties and taxes are already in it.
Canada — free over $100 CAD — ships from Squamish, BC
United States — free over $100 USD — Fontana, CA
United Kingdom — free over £100 GBP — Purfleet, Essex
European Union — free over €100 — Ridderkerk, Netherlands
Switzerland — free over CHF 100 — Squamish, BC
International — free over $500 USD — Squamish, BC
Below the threshold, a flat rate is shown at checkout. Gift cards are delivered digitally and don't count toward free shipping.
We ship from the warehouse closest to you. Orders are routed automatically on the address you enter at checkout, there's no warehouse to select.
Shipping locally is what lets us deliver faster and include duties, tariffs and VAT in the price you see. For international destinations outside these regions, orders ship from Canada and may be subject to local duties and taxes.
We aim to ship all orders within 2 business days of purchase. Everything ships tracked, through FedEx, UPS, USPS, DHL, OnTrack or DPD.
Delays can happen with product availability, regional holidays, weather, and peak periods like Black Friday and the holiday season.
Start a return on an order shipped to the European Union, Switzerland or an international destination. If your order shipped to an European Union country, you also have a statutory right of withdrawal, set out below.
You have 14 days from the day you receive your order to withdraw from the purchase, without giving a reason. Use the withdrawal function below. We'll acknowledge it by email and refund you once the goods are back with us.
You're liable only for any reduction in the value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
Return shipping is at your cost, by UPS.
Our returns policy runs longer. Once the 14 days have passed, you still have 30 days from the purchase date to return anything unworn, unwashed and carrying its original tags. That's our own policy. It sits on top of your statutory right rather than replacing it.
Canada: ships from Squamish, BC. GST, HST and PST calculated at checkout. Free standard ground over $100 CAD. Express available at checkout for a charge. No duties or import fees.
United States: ships from Fontana, CA. Free standard ground over $100 USD. All US prices include duties and tariffs, and no import or customs fees are charged on delivery. Local and state taxes aren't collected by 7mesh and may be charged on delivery depending on your state.
Some products are currently unavailable for US shipping because of changes to import regulations. Where an item is affected you'll see a notice on the product page and at checkout, many of these are available through a US retail partner in the meantime.
The United States includes Hawaii, Alaska, Puerto Rico, the US Virgin Islands and Guam. We can't ship to the Marshall Islands, Northern Mariana Islands or Palau.
European Union: ships from Ridderkerk, Netherlands. All prices include VAT, orders ship Delivered Duty Paid, and nothing is owed on delivery. Free ground shipping over €100.
United Kingdom: ships from Purfleet, Essex. All prices include VAT, orders ship Delivered Duty Paid, and nothing is owed on delivery. Free DPD Express over £100 GBP.
Switzerland: ships from Squamish, BC. All prices include Swiss VAT, orders ship Delivered Duty Paid, and nothing is owed on delivery. Free shipping over CHF 100.
International: select "International" at checkout for Australia, New Zealand, Hong Kong, Mexico, Colombia, Taiwan, South Africa and Singapore. Orders ship from Squamish at a $40 USD flat rate, free over $500 USD. Local taxes, duties and import fees aren't included and are your responsibility, as is return shipping. For countries not listed, contact us for availability and pricing.
Local pickup in Squamish: available at checkout with a BC shipping address. We'll email you when your order is ready. Please don't arrive before that confirmation.
Monday to Friday, 10:00am-4:00pm, excluding public holidays.
127-39455 Discovery Way, Squamish, BC V8B 1C9. (604) 390-0730.
This facility is for order pickup only, no fitting rooms, and we can't process exchanges on site.
