Warranty and Repairs
We see our products as staples of an adventurer’s wardrobe that they can rely on for all conditions. 7mesh makes apparel that is fully thought-through in order to keep the wearer performing and feeling their greatest as they move through the environment. Our commitment does not stop here. Should your apparel fail to perform or live up to the demands of your fast paced adventures, we have a suite of solutions to keep you pursuing the path ahead.
Our Product Guarantee
We take pride in building timeless apparel that’ll look good and perform great year after year. Unfortunately, no matter how well a product is made, faults can occur and materials will eventually break down. At 7mesh, we guarantee our products against defects in materials and workmanship over the course of their practical lifetime*. 7mesh will have your back - we’ll repair your item when possible or replace it at our discretion.
Crash & Repair Program
We want you to be able to hit the hills and go full out on the flats without fear of what will happen to your apparel if you don’t keep the rubber side down - to ease your mind, and keep you focused on the trail ahead we offer a Crash & Repair Program.
If you damage your apparel within the first 30 days, 7mesh will (at our discretion) repair or replace the item free of charge. Even if you’ve been putting your kit through its paces for a few seasons, we can still help to repair a damaged item by charging only a small fee to cover the service.
Chamois Comfort Guarantee
7mesh’s range of bib shorts and Foundation bike underwear are designed to help you go longer and stay comfortable wherever the day takes you. With features like Clean Finish Construction, raw cut hems, Pull2P and premium high density Elastic Interface Chamois, we are confident that the fit and performance of our products will surpass expectations. If for whatever reason you aren’t experiencing the comfort you need to perform and feel your best on the bike, we’ll reimburse you for the cost of the bib short if within 90 days of original purchase.
If you have more questions reach out to our Customer Service Team.